Slow, by design
A first appointment runs forty-five minutes minimum, even when the answer takes ten. We pour the coffee, we explain the form twice, we wait while you call your daughter for an opinion.
The desk behind the firm
Quorabit Advisory opened on Jalan Ampang in November 2019, in a single room above a coffee shop. Six years later we are nine people, one floor above a bookshop, and still keeping appointments to forty-five minutes minimum.
Where it began
In a long career at a Kuala Lumpur retail bank, Suriani Othman watched the counter lines lengthen each year, while the senior clients she had served for two decades began phoning her at home instead of the branch — because nobody at the new counter had time to walk them through a single page slowly. She and Daniel Tham, who had taken early retirement that same year, opened Quorabit with their own savings, a borrowed photocopier, and one rule: no consultation runs less than forty-five minutes.
Six years later, the photocopier has been replaced. The rule has not.
What guides the work
A first appointment runs forty-five minutes minimum, even when the answer takes ten. We pour the coffee, we explain the form twice, we wait while you call your daughter for an opinion.
Recovered EPF, refunded telco fees, JKM grants — all are paid directly into the client's own bank account by the issuing party. We never hold client funds.
Our briefs are short, written for someone who reads The Star at breakfast. No "subject to terms herein". We also speak Bahasa Malaysia, Cantonese and Tamil at the front desk.
Half our clients bring an adult child or sibling. The chairs are arranged for three. We provide a simple authorisation form so a named relative can speak with us between visits.
If a benefit is not yours, or a refund is not coming, we tell you on the same call. We would rather lose a fee than send you home thinking something is on its way when it isn't.
We earn nothing from referral commissions, insurance brokerage, or product sales. Our only income is the fee you agree to in writing before any work begins.
The advisors
Nine of us, three senior advisors, and a habit of leaving extra time between appointments.
Co-founder · Lead advisor
Twenty-two years at a Malaysian retail bank, eleven of them as branch manager in Wangsa Maju. Holds the IBFIM Personal Financial Planning certification and visits clients across Selangor most Wednesdays.
Co-founder · Senior advisor
Former head of retail credit at a Penang-listed bank. Now spends most of his week between EPF Tower Damansara and the LHDN counter in Cheras. Trilingual: English, Cantonese, Bahasa Malaysia.
Advisor · Estate & will desk
Joined Quorabit from a Wilayah Persekutuan probate practice in 2022. Drafts simple wills and Akta 388 declarations; sits in on probate visits when families ask. Speaks Bahasa Malaysia and English.
Small print, plain English